Privacy Policy

1. Information We Collect

We may collect:

• First name
• Email address
• WhatsApp or mobile number
• Country code
• Profile selection
• Selected family challenge or pain point
• Webinar qualification response
• Consent status and timestamp
• Registration date and source
• Basic technical information such as browser type, device type, pages visited, and website interactions
• Communications sent to the support email

We do not intentionally ask you to submit detailed medical records, therapy notes, financial information, or private information about family members through the registration form.

2. How We Use Information

We use information to:

• Register you for the webinar
• Send confirmation and Zoom access information
• Send essential webinar reminders and schedule updates
• Provide the Pattern Stop Script PDF to eligible attendees
• Personalise relevant webinar communication using your selected profile or challenge
• Provide registration support
• Maintain registration records and prevent accidental duplicate submissions
• Understand website and funnel performance
• Improve our webinar and communication experience
• Share information about relevant SuperDads Alliance or associated programmes where permitted

3. Consent

Where consent is the basis for processing, the registration form will request a clear affirmative action.

You may withdraw consent for non-essential communication by using an unsubscribe option where provided or emailing info@familyleadershipwebinar.com.

Withdrawing consent does not affect processing already completed lawfully before withdrawal. Some essential registration communication may stop if we can no longer use the information required to deliver webinar access.

4. Email and WhatsApp Communication

If you register, we may use email and WhatsApp to send:

• Confirmation
• Access links
• Reminder messages
• Schedule changes
• Webinar preparation information
• The Pattern Stop Script PDF
• Relevant follow-up communication

The webinar registration consent must not be used as permission for unrelated or excessive messaging.

5. Service Providers

We may use trusted service providers for website hosting, registration storage, email delivery, WhatsApp communication, analytics, video conferencing, calendar functionality, and technical support.

These providers may process information only as necessary to deliver their services, subject to their terms, security controls, and applicable law.

6. Cookies and Analytics

The website may use essential cookies, local storage, and analytics technologies to:

• Remember registration progress
• Maintain the expanded-page state
• Measure page performance
• Understand CTA and form completion behaviour
• Prevent accidental duplicate submissions

7. Data Retention

We retain personal information only for as long as reasonably necessary for webinar delivery, support, legitimate business records, consent management, legal compliance, and relevant follow-up.

Information that is no longer needed is securely deleted or anonymised, subject to lawful retention obligations.

8. Data Security

We use reasonable administrative and technical measures intended to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.

No online system can be guaranteed to be completely secure. You should avoid sending highly sensitive personal or family information through registration fields or ordinary email.

9. Your Choices and Rights

Subject to applicable law, you may request:

• Access to information held about you
• Correction of inaccurate or incomplete information
• Updating of your information
• Deletion or erasure where applicable
• Withdrawal of consent
• Information about how your data is being used
• Grievance redressal

To make a request, email info@familyleadershipwebinar.com using the email address associated with your registration. We may need to verify your identity before completing a request.

10. Children's Privacy

This website and webinar registration are intended for adults. We do not knowingly invite children to register or submit personal information.

Parents should not submit identifiable personal information about their children through the form.

11. External Links

The website may link to Zoom, WhatsApp, calendar services, programme pages, and other third-party websites. Their privacy practices are governed by their own policies.

12. Policy Changes

We may update this Privacy Policy when our services, providers, or legal obligations change. The revised version will be posted on this page with a new effective date.

13. Contact and Grievance Support

For privacy questions, consent withdrawal, correction, erasure, or grievances, contact info@familyleadershipwebinar.com.